Harris Michael Jewelry, Inc. upholds the highest standard of quality for each of our products. We guarantee that the quality of all our merchandise will meet or exceed your expectation.

If you are not completely satisfied with your purchase, you may return it within 30 days of receipt and we will gladly provide a replacement, exchange, store credit or credit your credit/debit card.

Items that are personalized ( ring sizing, engraving,...) are non refundable. Shipping charges are not refundable. Items that show signs of wear or have been resized, engraved, altered, or damaged by the customer in any way cannot be accepted for return.

If you have any questions about our return procedure, please don't hesitate to contact us. Every effort is made to insure that your merchandise is shipped in perfect condition.
Kindly report any initial defects within 5 days of order receipt for prompt replacement, report any damages or losses in transit to the carrier immediately. We cannot be held responsible for damages or losses incurred in transit.
Please allow 3-7 Business Days for your return to be Processed.


To return an item to Harris Michael Jewelry, please follow the following process:

1. If within the US, call us Toll Free at 1-800-324-1460 or email us at customersupport@harrismichaeljewelry.com for an (RMA) Return Merchandise Authorization Number). You can also log in to your account on our website and request an RMA# though your order history. All returns without an RMA# will be refused and sent back to sender.

2. Place all the original packaging in the box, (Diamond certificates, Appraisals, etc (There is a $100 replacement fee for non-returned Diamond certificates.) and securely place the items inside the box. Securely close the box and write the RMA # on your original invoice and make sure it clearly appears on the outside of the box. 

3. If the price of the item you're returning is:

Under $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*

Over $500: Ship your package via US Postal Service Registered Mail, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached Harris Michael Jewelry.* (FedEx and UPS will not insure merchandise over $500.)

Once your return is received, our Quality Assurance Department will review it. You will then receive an e-mail notification regarding your return or exchange within five business days.
Any unauthorized, improperly packaged, or non-insured packages will be returned to sender.
 * Harris Michael Jewelry will not be responsible for loss or damage of return shipments.